ARTWORK

Personalising your item is what we do and why you have entrusted us with your special gift, however to get it right - there are a few rules for artwork submission. Let's get it perfect......

All artwork should be emailed to us for processing to design@etcstudio.co.za;
All final layouts should be approved before production will commence;
Clients are expected to make full payment unless an alternative payment agreement was reached and approved
Branding will only commence once the layout is approved and full payment is received.
Branding lead times are quoted from the day after artwork approval and proof of payment is received, whichever is later.
For expedited clearing of orders you are encouraged to pay for orders online through the payment portal that can be accessed on our website or if paying into one of our bank accounts, please use the order number as reference and e-mail your proof of payment to design@etcstudio.co.za.

Only PC format artwork will be accepted, vector artwork is preferred but artwork in the following file formats will be acceptable
.EPS;
.AI;
.PDF (Editable);
.FH.
The following formats are not accepted:
Word or PowerPoint files
Gif and jpeg (under 600dpi)
Artwork for multicoloured imprints must be sent as a colour separated file.
If typesetting is required, clients must include font and size. To avoid font substitutions, all fonts submitted must be converted to “curves”.

All artwork needs to be approved, branding will only commence once artwork has been approved and full payment for the order has been received.
By approving the artwork;
You accept the layout as depicted in the artwork, you have ensured that the item being branded, colour and size of the item are correct.
Etc. will not be held accountable for any spelling or artwork errors on items branded in accordance to the approved artwork.
Once artwork has been approved, no changes will be accepted.
Printing colours will be matched as close as possible to pantone colours or swatches supplied, we do not guarantee a 100% colour match.
We do not guarantee any print onto metal or ceramics.
Additional fees do not apply to artwork received in the correct format however artwork received in the incorrect format will attract a redrawing fee of R200. This fee will accommodate two further changes to the layouts, where after any additional changes will be charged for at R100 per change.
Branding cancelled after layouts have been generated will be charged per layout completed.